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Terms of Service

Last Updated: 2025-11-04

1. Introduction

Welcome to SoberSelf, a mobile application (the “App”) designed to help users reflect on their relationship with alcohol and build healthier habits through guided exercises, motivation, and daily support.

The App is owned and operated by BRIGHT CODE HOLDINGS S.R.L., a company incorporated under the laws of Romania, registered with the Romanian Trade Register under number J40/4273/2022 (“we”, “us”, “our”).

These Terms of Service (“Terms”) form a legally binding agreement between you (“you”, “user”) and BRIGHT CODE HOLDINGS S.R.L. and govern your access to and use of the App and any related services, features, content, or updates (collectively, the “Service”).

By downloading, installing, accessing, or using the App, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not use the App.

SoberSelf provides digital self-help tools for reflection and motivation. It is not a medical, psychological, or therapeutic service and does not provide professional advice, diagnosis, or treatment. The App is intended for educational and motivational purposes only and should not replace consultation with a qualified health professional.

Your use of the Service is also subject to our Privacy Policy, which explains how we collect, use, and protect personal data. By using the App, you acknowledge that we may process your personal data as described in the Privacy Policy.

We may update these Terms from time to time. The latest version will be available within the App and at https://soberself.app/terms. See Section 13 for details on how we change these Terms.

If you access or purchase the App through a third-party platform (such as the Apple App Store or Google Play Store), your use of that platform is also subject to its own terms and conditions.

2. Eligibility and Accounts

2.1 Eligibility

To use the App, you must:

  • Be at least 18 years old; and
  • Have the legal capacity to enter into a binding contract under the laws of your country of residence.

The App is not intended for minors. By creating an account or using the App, you confirm that you meet these eligibility requirements.

We may, where permitted by law and where reasonably necessary (for example, in case of suspected misuse), request proof of age or identity. If we become aware that a user does not meet these requirements, we may suspend or terminate access to the App.

We do not knowingly collect personal data from children. If you believe a minor has provided personal data through the App, please contact us at privacy@brightcode.digital so we can take appropriate action.

2.2 Account Creation and Access

Some features of the App can be used without registration (e.g. limited onboarding in “Anonymous Mode”). To store reflections, sync data, or access paid features, you must create an account using:

  • A valid email address verified via one-time password (OTP); or
  • “Sign in with Apple” or “Sign in with Google”.

By creating an account, you agree to:

  • Provide accurate and up-to-date information;
  • Not create multiple accounts for the same individual;
  • Not use another person’s credentials; and
  • Update your information if it changes.

We may restrict or disable accounts that appear to use false information, impersonate others, or otherwise misuse the Service.

2.3 Account Security

You are responsible for keeping your login credentials and any device used to access the App secure. You should:

  • Not share your credentials with others;
  • Use device-level protection (PIN, password, biometrics);
  • Log out or uninstall the App on shared devices if you no longer use them.

You are responsible for actions taken through your account. We are not liable for loss or damage resulting from unauthorized use of your account where this is due to your failure to keep your credentials secure.

If you suspect unauthorized access, please contact us promptly at support@soberself.app.

2.4 Deleting Your Account

You may delete your account at any time through in-app settings or by contacting support@soberself.app.

Upon account deletion, we will delete or anonymize your personal data in line with our Privacy Policy and applicable law. Some limited data may continue to exist temporarily in backups or where retention is required by law or for legitimate business purposes (e.g. tax records, security logs).

Deleting the App from your device does not cancel any active subscription. To stop future charges, you must cancel your subscription via the Apple App Store or Google Play Store (see Section 4).

3. Description of the Service

3.1 Purpose

SoberSelf is a digital wellness and habit-support tool designed to help you:

  • Clarify goals and motivations;
  • Reflect on your relationship with alcohol;
  • Track progress;
  • Build routines and healthier habits.

The Service is meant to support personal reflection and self-management, not to diagnose, treat, or cure any medical or mental-health condition. See Sections 7 and 10 for health-related disclaimers.

3.2 Core Features

The App may include, for example:

  • Guided onboarding and questionnaires;
  • Personalized plans or routines based on your inputs;
  • Reflection and journaling tools;
  • Progress tracking, streaks, or motivational insights;
  • Reminders and notifications;
  • Educational or motivational content.

Some features may only be available to registered or paying users. Features may differ between countries, platforms, and app versions.

The App is in continuous development. Certain features may be released as beta or experimental, may contain bugs or limitations, and may be changed or withdrawn.

3.3 AI-Assisted Features

Some functionalities use artificial intelligence or automated systems (“AI-Generated Guidance”) to:

  • Generate reflections or motivational text;
  • Tailor content based on your inputs;
  • Suggest goals, habits, or prompts.

AI-Generated Guidance is intended only for general information, reflection, and motivation. It is not professional, medical, or therapeutic advice and may not always be accurate, complete, or suitable for your specific situation.

We may send certain user inputs to AI providers as described in our Privacy Policy. We aim to use reputable service providers and implement safeguards appropriate to an early-stage digital service, but no AI system is perfect.

You remain solely responsible for how you interpret and act on AI-Generated Guidance.

3.4 Availability, Changes, and Updates

We aim to keep the Service available and improve it over time, but we do not guarantee uninterrupted or error-free operation.

We may, at our discretion:

  • Update, change, or remove features;
  • Introduce new features (paid or free);
  • Temporarily suspend the Service (for example, for maintenance or technical reasons);
  • Discontinue the Service in whole or in part.

Where a change significantly affects paid features, we intend to provide reasonable notice where practicable and in line with applicable consumer protection laws.

Your continued use of the App after an update or change means you accept the modified Service.

3.5 Third-Party Services and Integrations

The Service relies on third-party services, such as:

  • Apple and Google for sign-in and app distribution;
  • App Store and Google Play for subscriptions and billing;
  • Cloud hosting, analytics, crash reporting, and notification providers;
  • AI infrastructure providers.

These third-party services are subject to their own terms and privacy policies. We do not control their availability or performance and are not responsible for interruptions, data loss, or errors caused by them, except where required by applicable law.

We seek to work with partners who implement appropriate data protection and security measures, and we take reasonable steps to integrate them securely. For more information, see our Privacy Policy.

4. Subscriptions and Payments

4.1 General

Access to some features requires a paid subscription (“Subscription”). Subscriptions are offered and billed through:

  • The Apple App Store, or
  • The Google Play Store

(collectively, the “Billing Providers”).

All payments, renewals, cancellations, and refunds are handled primarily through the Billing Providers, according to their terms and policies.

We do not collect or store your full payment card details. These are handled by the Billing Providers or their payment processors.

4.2 Subscription Plans

We may offer different subscription options (“Plans”) that vary by:

  • Included features;
  • Billing frequency (for example, weekly, monthly, yearly);
  • Promotional pricing or trials.

Plans available to you may differ by country, device, or time. The applicable price, billing period, and features will be displayed in the App or the relevant store before you complete your purchase.

We may change Plans and pricing at any time. If a price change affects an existing Subscription, the Billing Provider or the App will provide notice in accordance with applicable law. If you do not agree to a price change, you should cancel before the next renewal.

4.3 Free Trials

We may offer free trials or promotional access to premium features. Where available, the conditions (duration, price after trial, etc.) will be shown in the App or store interface before you confirm.

Unless you cancel within the time frame specified in your store account, the Subscription will automatically convert into a paid Plan at the end of the trial, and the store will charge the applicable fee.

If you cancel during the trial according to the store’s rules, you will not be charged, and premium access will end when the trial period expires.

4.4 Renewal and Cancellation

Subscriptions auto-renew at the end of each billing period unless you cancel.

To cancel:

  • Open your Apple App Store or Google Play Store account settings; and
  • Follow the instructions for managing or cancelling subscriptions.

Deleting the App does not cancel your Subscription. If you do not cancel in time, you may be charged for the next period in accordance with the store’s terms.

After cancellation, you will keep access to premium features until the end of the current paid period. After that, your account may revert to a free tier (if available) or lose access to premium features.

4.5 Refunds

Your primary avenue for refunds is through the Billing Providers, in line with their policies and applicable consumer laws.

You may also contact us at support@soberself.app to explain your situation. We may, at our discretion and where technically possible, assist you in seeking a refund through the Billing Providers. We do not guarantee refunds beyond what is required by law or the store’s policies.

4.6 Price, Currency, and Taxes

Prices are displayed in the currency determined by the Billing Provider for your region. Unless otherwise stated, prices are inclusive of applicable taxes, such as VAT, where required by law.

You are responsible for any additional charges imposed by your bank or payment provider (for example, currency conversion or foreign transaction fees).

4.7 App Store and Google Play Terms

Your purchase and use of the App through the Apple App Store or Google Play Store are also governed by their respective terms and conditions.

To the extent permitted by law:

  • The Billing Providers are not responsible for providing support for the App;
  • The Billing Providers are not liable for any claims arising from your use of the App (including product liability, legal compliance, or consumer protection claims); and
  • For Apple users, Apple Inc. and its subsidiaries may be considered third-party beneficiaries of these Terms and may enforce them against you.

5. License and Acceptable Use

5.1 License Grant

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to download, install, and use the App on a compatible device that you own or control, solely for your personal, non-commercial use.

No ownership rights in the App are transferred to you. All rights not expressly granted are reserved by us and our licensors.

5.2 Acceptable Use

You may use the App to:

  • Access content and features made available within the App;
  • Enter and review your own reflections, goals, and progress;
  • Receive AI-Generated Guidance for personal reflection and motivation;
  • Engage with reminders and behavioral support tools.

You must use the App in good faith, in compliance with these Terms, and with all applicable laws and regulations.

5.3 Prohibited Use

You must not, directly or indirectly:

  • Copy, distribute, or publicly display the App or its content except for your personal use;
  • Modify, adapt, translate, or create derivative works based on the App or its content;
  • Reverse-engineer, decompile, or attempt to extract source code, except where such restrictions are prohibited by law;
  • Use automated tools, bots, or scraping techniques to access the Service;
  • Circumvent security or access controls;
  • Use the App in a manner that could damage, overload, or impair the Service or interfere with other users;
  • Sell, rent, lease, sublicense, or commercialize the App or access to it.

We may suspend or terminate your access if we reasonably believe you are engaging in prohibited use.

5.4 Prohibited Behavior and Content

When using the App, you agree not to:

  • Engage in unlawful, harmful, fraudulent, or abusive behavior;
  • Harass, threaten, or defame others;
  • Upload or share content that is hateful, discriminatory, or invasive of another’s privacy;
  • Introduce viruses, malware, or other harmful code;
  • Use the App to promote alcohol sales, medical services, or therapy services;
  • Use the App for emergency response or crisis intervention.

We do not provide real-time monitoring or moderation. However, we may, where permitted by law and where technically feasible, remove or restrict access to content or accounts that we reasonably believe violate these Terms or legal requirements.

6. User Content and Responsibility

6.1 User Content

You may submit, store, or create content within the App, including reflections, notes, goals, progress entries, and other text-based inputs (“User Content”).

You retain ownership of your User Content. These Terms do not transfer ownership of your personal reflections or entries to us.

6.2 License to Us

To operate the Service, you grant us a non-exclusive, worldwide, royalty-free, revocable license to:

  • Process, store, and display your User Content as needed to provide the Service;
  • Use aggregated, anonymized, or pseudonymized data derived from User Content to improve the App, analytics, and features;
  • Back up and maintain copies as technically necessary.

This license ends when your User Content is deleted from our active systems, subject to limited retention in backups or where required by law.

We do not use your User Content for advertising or selling to third parties.

6.3 No Duty to Monitor or Respond

We do not provide real-time monitoring of User Content and are not obliged to:

  • Review every entry you make;
  • Respond to your reflections or messages;
  • Take action based on what you write in the App.

The App is not a hotline or emergency service. If you are in crisis or at risk of harm, you must contact emergency services or a qualified professional (see Section 7.5).

6.4 Data Retention and Deletion

You are responsible for keeping any backups or copies of User Content you wish to retain.

We do not promise to store your User Content indefinitely. We may delete or anonymize User Content:

  • When you delete it or delete your account;
  • After certain periods of inactivity;
  • Where retention is no longer necessary for the purposes described in the Privacy Policy.

Once deleted or anonymized, User Content cannot be recovered.

6.5 Data Loss

We implement reasonable technical and organizational measures to safeguard data appropriate to an early-stage digital service. However, no system is 100% secure, and we cannot guarantee that data will never be lost, corrupted, or inaccessible (for example, due to technical failures, attacks, or outages).

We are not responsible for accidental loss or corruption of User Content, except where required by applicable law.

7. AI-Generated Guidance and Health Disclaimer

7.1 Nature of AI-Generated Guidance

The App uses AI and automated systems to generate text and suggestions (“AI-Generated Guidance”) to support self-reflection and motivation.

AI-Generated Guidance:

  • Is provided for informational and educational purposes;
  • May be incomplete, outdated, or inappropriate in some contexts;
  • Does not replace professional advice or judgment.

No doctor–patient, therapist–client, or similar professional relationship is created by your use of the App.

7.2 No Medical, Psychological, or Therapeutic Service

SoberSelf is a self-help and wellness tool, not a healthcare provider. The App does not:

  • Diagnose medical or mental-health conditions;
  • Provide therapy, addiction treatment, or rehabilitation;
  • Provide crisis counseling.

You should always consult a qualified healthcare professional regarding your physical or mental health, alcohol use, or any decision involving medication or treatment. You must not adjust or stop any treatment or medication based solely on content from the App.

7.3 No Guarantee of Results

We do not guarantee any particular outcome, including (without limitation):

  • Achieving or maintaining sobriety;
  • Reducing alcohol consumption;
  • Improving mental health or wellbeing;
  • Maintaining streaks, habits, or specific behavioral changes.

Results depend on many individual factors outside our control, and your use of the App is at your own discretion and risk.

7.4 Your Responsibility

You are solely responsible for your actions, decisions, and health. You agree to:

  • Use your own judgment when interpreting AI-Generated Guidance or other content;
  • Seek professional help where appropriate;
  • Not rely on the App in situations where professional advice is needed.

We are not liable for consequences of your reliance on AI-Generated Guidance, except where required by applicable law.

7.5 Crisis and Emergency Situations

The App is not designed for crisis or emergency use.

If you are experiencing severe distress, thoughts of self-harm, suicidal ideation, or any other crisis, you must immediately contact:

  • Local emergency services (e.g. 112 in the EU, 911 in the US/Canada, 999 in the UK, 000 in Australia); and/or
  • A qualified healthcare professional, mental-health service, or crisis helpline in your country.

International helpline information can be found at https://findahelpline.com. We are not affiliated with, do not endorse, and are not responsible for the content or services of this website or other third-party resources. You use such resources at your own discretion.

If you believe someone else may be in danger, seek immediate assistance from local authorities or medical professionals.

8. Intellectual Property

8.1 Ownership

The App and all related materials, including software, code, design, text, graphics, logos, icons, audio/visual content, and trademarks (collectively, “App Content”), are owned by us or our licensors and are protected by copyright, trademark, and other laws.

Your license to use the App does not grant you any ownership rights in the App Content.

8.2 Restrictions

You may not, without our prior written consent:

  • Copy, modify, distribute, or publicly display App Content (except as necessary for personal use of the App);
  • Claim ownership or authorship of App Content;
  • Use our names, logos, or trademarks in a way that suggests endorsement or association.

Third-party trademarks or content appearing in the App remain the property of their respective owners.

8.3 Feedback

If you provide feedback, ideas, or suggestions (“Feedback”) about the App, you agree that we may use this Feedback in any way (including to develop and improve the Service) without obligation to compensate or credit you, as far as permitted by law.

9. Termination and Suspension

9.1 Your Right to Stop Using the App

You may stop using the App at any time. You may delete your account via the App or by contacting support@soberself.app.

Account deletion is handled as described in Section 2.4 and our Privacy Policy. Deleting the App does not cancel your Subscription (see Section 4).

9.2 Our Right to Suspend or Terminate

We may suspend or terminate your access to the App (in whole or in part), where reasonably necessary and permitted by law, for example if:

  • You materially violate these Terms or our Privacy Policy;
  • You misuse the Service (for example, fraudulent or abusive behavior);
  • Your account remains inactive for an extended period (e.g. more than 12 months);
  • We are required to do so by law, court order, or regulatory request;
  • We discontinue the Service.

Where reasonably practicable and appropriate, we will provide notice before termination and, where possible, an opportunity to address the issue. In cases of serious or unlawful conduct, we may act without prior notice.

9.3 Effects of Termination

Upon termination or deletion of your account:

  • Your right to use the App ends;
  • We may delete or anonymize your personal data and User Content as described in the Privacy Policy;
  • Any sections of these Terms that by their nature should continue to apply (including Sections 7, 8, 10, 11, 12, and 15) will survive.

We generally do not provide refunds for unused portions of a billing period upon termination, except as required by law or the store’s policies.

10. Disclaimers and Limitation of Liability

10.1 “As Is” and “As Available”

The App and Service are provided on an “as is” and “as available” basis.

To the fullest extent permitted by law, we disclaim all warranties, whether express, implied, or statutory, including but not limited to:

  • Fitness for a particular purpose;
  • Accuracy or reliability of content or AI-Generated Guidance;
  • Availability, security, or error-free operation;
  • Non-infringement of third-party rights.

You use the App at your own risk.

10.2 Health and Professional Advice

Nothing in the App constitutes medical, psychological, legal, or professional advice. You should always seek appropriate professional advice for your particular situation.

We are not responsible for decisions you make or actions you take based on content in the App, except where required by applicable law.

10.3 Limitation of Liability

To the maximum extent permitted by law, we and our directors, officers, employees, contractors, and service providers are not liable for:

  • Any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, goodwill, or business;
  • Damages arising from your use of or reliance on AI-Generated Guidance;
  • Damages arising from unauthorized access, hacking, or technical failures beyond our reasonable control;
  • Issues caused by third-party services or platforms (such as app stores, payment processors, or hosting providers).

Where our liability cannot be excluded, our total aggregate liability arising out of or relating to the Service will be limited to the amount you have paid for Subscriptions in the twelve (12) months immediately before the event giving rise to the claim.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law (for example, liability for death or personal injury caused by negligence or for fraud).

If you are a consumer in the EU/EEA, these limitations apply only to the extent permitted under applicable consumer protection laws. Your statutory rights remain unaffected.

11. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless BRIGHT CODE HOLDINGS S.R.L. and its officers, employees, and contractors from and against any claims, losses, or damages (including reasonable legal fees) arising out of:

  • Your breach of these Terms or the Privacy Policy;
  • Your unlawful use of the App;
  • Your infringement of third-party rights (including privacy or intellectual property) in connection with your use of the App;
  • User Content you submit or store through the App.

This obligation does not require you to indemnify us for losses solely caused by our own gross negligence or intentional misconduct. This section continues to apply after you stop using the App.

12. Governing Law and Dispute Resolution

12.1 Governing Law

These Terms and any dispute arising out of or relating to them or to the Service are governed by the laws of Romania, without regard to conflict-of-law rules.

If you are a consumer in the EU/EEA, mandatory consumer protection rules of your country of residence may also apply and take precedence where they conflict with Romanian law.

12.2 Courts and Consumer Rights

Unless mandatory law allows you to bring proceedings in your country of residence, disputes will be submitted to the competent courts in Bucharest, Romania.

If you are an EU/EEA consumer, you may also bring claims before the courts of your habitual residence, as allowed under applicable EU regulations.

You also have the right to lodge a complaint with a relevant consumer protection authority or data protection authority.

12.3 Amicable Resolution and ADR

We encourage you to contact us at legal@brightcode.digital before starting any formal proceedings, so we can try to resolve the issue informally.

If you are an EU consumer, you may use the European Commission Online Dispute Resolution (ODR) platform at
https://ec.europa.eu/consumers/odr/ to seek out-of-court dispute resolution. Our participation in a specific ADR procedure is voluntary but we will handle any such requests in good faith.

13. Changes to These Terms

We may update or modify these Terms from time to time, for example to reflect:

  • Changes in the App or our business;
  • Legal or regulatory developments;
  • Technical or security reasons.

When we make material changes, we intend to notify you through one or more of the following:

  • An in-app notice;
  • Email (if we have your email address);
  • An updated version published at https://soberself.app/terms with a new “Last Updated” date.

Changes will generally take effect from the date stated in the notice or, if no date is stated, seven (7) days after publication, except where immediate changes are required by law or for security/technical reasons.

Your continued use of the App after changes take effect means you accept the updated Terms. If you do not agree, you should stop using the App and delete your account.

14. Contact

14.1 Support and General Inquiries

For general questions or support, you can contact us at:

We try to respond as soon as reasonably possible but do not guarantee any specific response time or level of support.

14.2 Legal and Privacy Matters

For legal or regulatory questions, including questions about these Terms, please contact:

For privacy and data protection matters, including exercising your rights under GDPR, please contact:

We may request additional information to verify your identity before acting on certain requests, to protect your privacy and security.

14.3 Security and Abuse

If you believe you have discovered a security issue or unauthorized access, please contact:

Please do not publicly disclose potential vulnerabilities before we have had an opportunity to investigate.

15. Miscellaneous

15.1 Force Majeure

We are not responsible for any failure or delay in performing our obligations under these Terms where such failure or delay results from events beyond our reasonable control, including but not limited to: natural disasters, war, terrorism, civil unrest, strikes, internet or power outages, failures of third-party infrastructure, or changes in law or government action.

15.2 Assignment

We may assign or transfer our rights and obligations under these Terms, in whole or in part (for example, in connection with a merger, acquisition, or sale of the App), provided this does not reduce your rights under applicable law.

You may not assign or transfer your rights or obligations under these Terms without our prior written consent.

15.3 Notices

Unless otherwise required by law, formal notices to us must be sent by email to:

We may provide notices to you by:

  • Email to the address linked to your account (if any);
  • In-app messages; or
  • Publication within the App or on our website.

15.4 No Waiver

Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision. Any waiver must be in writing and applies only to the specific instance identified.

15.5 Severability

If any provision of these Terms is found to be invalid or unenforceable by a court or authority, the remaining provisions will continue in full force and effect. Where possible, the invalid provision will be replaced with a valid one that achieves a similar purpose.

15.6 Entire Agreement

These Terms, together with the Privacy Policy, form the entire agreement between you and BRIGHT CODE HOLDINGS S.R.L. regarding your use of the App and replace any prior agreements or understandings relating to the Service.

No other statements or communications (including marketing materials) create additional obligations for us unless expressly stated in writing and signed by us.